Gary Dessler Human Resource management

Gary  Dessler


  Human   Resource  management

https://yadi.sk/i/0dr35MDevtWAv 

Strategic HR opening scenarios paired with a new boxed feature, The Strategic

Context. What HR practices and policies do we need to produce the employee

competencies and behaviors required to achieve our strategic goals? The new The

Strategic Context features (linked to the opening scenarios) show how companies

make human resource management decisions within the context of their strategic

initiatives. Examples include how Whirlpool uses candidate interviewing to build

its customer base (Chapter 7), and how Google fosters the employee interaction

its strategy depends on with a crowd sourcing selection process (Chapter 6).

New HR as a Profit Center boxed feature. Today s students want to apply what

they learn in class to their jobs, and today's employers expect human resource

management to add measurable value to the company. Our new HR as a Profit

Center features show actual examples of how human resource management

practices do this. Examples include how the Atlantic American insurance company

conducted a workflow analysis to identify inefficiencies in how it processes its

insurance claims (Chapter 4), and how KeyBank produced a $1.7 million cost

savings in teller turnover in one year, simply by making better hiring decisions to

reduce training costs (Chapter 6).

In addition, I ve retained these important 12th edition features.

Evidence-Based Human Resource Management illustrates why and how

managers base human resource decisions on measurable, data-based evidence.

Improving Productivity Through HRIS demonstrates how managers use technology

to improve the productivity of HR.

Managing the New Workforce illustrates the skills managers need to manage

today s diverse employees.

Previous editions of this textbook were the first to provide specific, actionable explanations

and illustrations showing how to use devices such as the HR Scorecard process

(explained fully in Chapter 3) to measure HRs effectiveness in achieving the company

s strategic aims. In this 13th edition, a continuing Hotel Paris case at the end of

each chapter gives readers practice in applying strategic human resource management

in action. Coverage of the core concepts of strategic HR appears in Chapter 3.